The role of the purchasing policy is to define standard methods and procedures for the Company to purchase products and services from different vendors. This policy covers all expenses for the company including items like taxes, payroll payments, etc. Those are defined as exceptions in the policy and proper procedures are defined to manage these payments.
Compliance with this policy is mandatory for all employees. Noncompliance with this policy could lead to action including termination of employment. The purchasing department is responsible for maintaining and implementing the processes defined in this policy.
Shipping and Return Policy:
1. If a cancellation request is received before the order is processed/approved, we will cancel the order and refund the full amount.
2. A ₹100 deduction will be applied for cancellations or returns of orders that have left the shipping warehouse.
3. Cash on Delivery (COD) orders will have a specified shipping charge limit mentioned during the checkout.
4. Incase of any damage we require customers to record an unboxing video of the received order in case any discrepancies arise. This will help us address any issues effectively and provide suitable solutions.
Bulk Order Information:
For bulk orders, retailing, or corporate gifting,
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Full payment required before order processing.